Shipping Policy

Effective Date: 15/06/2025

At progerito.co.uk, we specialize exclusively in digital products, including online courses, downloadable guides, and educational content. No physical shipping is involved in any transaction. This Shipping Policy outlines how digital delivery works and what to expect after completing your purchase.

1. Nature of Products

• 1.1 All products sold on progerito.co.uk are digital. We do not offer physical goods or materials.
• 1.2 Examples of digital products include video courses, recipe e-books, and PDF guides.

2. Order Processing Time

• 2.1 Orders are processed automatically once payment is successfully completed.
• 2.2 Most customers receive access within minutes.
• 2.3 Rare cases may require up to 24 hours due to technical or verification issues.

3. Delivery Method

• 3.1 Digital products are delivered electronically via email and/or secure access on our website.
• 3.2 Access instructions are provided immediately after successful payment.
• 3.3 Customers are responsible for ensuring their email is entered correctly during checkout.

4. Delivery Charges

• 4.1 There are no shipping or handling fees for digital products.
• 4.2 No customs duties, taxes, or international charges apply.

5. Access to Digital Products

• 5.1 Access is granted via user accounts. If an account is created at checkout, users can log in anytime to view their courses.
• 5.2 If access is not received within 24 hours, please contact our support team.

6. System Requirements

• 6.1 Users must have internet access and a compatible device (e.g., computer, tablet, smartphone).
• 6.2 We are not responsible for issues caused by outdated browsers, unsupported software, or internet interruptions.

7. Technical Assistance

• 7.1 If you have difficulty accessing digital content, contact our team at info@progerito.co.uk.
• 7.2 Most access issues are resolved within 24–48 hours.

8. Failed Delivery

• 8.1 If delivery fails due to spam filters, technical issues, or incorrect emails, we will resend access upon request.
• 8.2 Please check your spam or junk folder before contacting us.

9. Download Limits

• 9.1 Some products may be downloadable. Unless otherwise stated, downloads are for personal use only.
• 9.2 Redistribution, resale, or sharing of content is strictly prohibited.

10. Multiple Purchases

• 10.1 If you accidentally make duplicate purchases, contact us immediately.
• 10.2 Refunds for duplicate orders may be granted if reported within 24 hours.

11. Communication of Delivery

• 11.1 All delivery communications are sent via email.
• 11.2 Add info@progerito.co.uk to your safe sender list to avoid missed messages.

12. Amendments to This Policy

• 12.1 We reserve the right to update this Shipping Policy at any time without notice.
• 12.2 Changes will be posted on this page with an updated effective date.

13. Contact Information

For any inquiries about digital delivery, please contact us:

• Email: info@progerito.co.uk
• Phone: +44 7756 771262
• Address: Telephone Limited, 2 College Way, Southend On Sea, SS1 1FN, United Kingdom